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Restorative Justice offers healing to victims, offenders, and the community at large

by greg van buskirk

If you were to call the San Diego Restorative Justice Mediation Program (SDRJMP, or RJMP for short) on any given day and someone wasn’t there to answer the phone, you would reach the answering machine.  A pleasant voice would greet you and ask for all of the standard information that answering machines do: name, number, purpose of the call.  At the time you would expect to begin speaking after the tone, the voice adds one more sentence: “And remember, restorative justice is justice that heals.”

To think about justice in a restorative sense – that is, “justice that heals” – is to view the universal “problem” of crime and offenses in a new light: as something that both needs healing and is able to be healed.  It is a healing of more than one individual or party; it is a holistic healing.  It goes beyond rehabilitation, to establish social reconciliation.  It is personal, and, by extension, it takes time – more time than most judicial systems are willing to offer, even though it outperforms all other systems, whether retributive, punitive, or even rehabilitative.

“It’s the way that you approach [justice] when you bring the victim and the offender together to restore some sort of reconciliation and peace between the two parties,” said Geri Collins, acting director for the San Diego Restorative Justice Mediation Program as well as “the voice” on its answering machine.

The Center for Peacemaking and Conflict Studies (CPCS) at Fresno Pacific University, a flagship program in California that has worked towards restorative justice education and legislation, provides a foundation for the discussion of restorative justice.  Director Ron Claassen explained that when a law has been broken, or a rule violated, the restorative approach focuses on “recognizing what happened and figuring out how to restore and put back together as much as possible between the parties, as well as working on a future plan so that [the offense] doesn’t continue.”  This approach ultimately in a more constructive future for all the people involved, said Mr. Claassen.

While restorative justice is theoretically as timeless as the justice system itself – not to mention as variegated – the particular method, bringing the victim and the offender together in a reconciliatory and mediated program, is much younger.  About 30 years ago in Canada, two Mennonite probation officers convinced a judge to bring together a victim and an offender in mediated discussion.  From there, the model has spread, demonstrating unparalleled results: fewer cases have to go trial for resolution, and offenders are significantly less likely to reoffend after participating in the process.

For the best example of this type of mediation, said Mr. Claassen, look to New Zealand.  The judicial system has been structurally adapted to incorporate restorative practices, particularly to systematically include the family/group conference before a case goes to court.  In New Zealand's system, every case must participate in this conference before proceeding to a traditional courtroom process.  In five years, said Claassen, New Zealand had reduced the number of full-court hearings by 75%.

Mr. Claassen and the Center for Peacemaking and Conflict Studies envision this type of justice for the Fresno and California justice systems, which are largely punitive and sometimes, arguably, rehabilitative.

Mr. Claassen believes that restorative justice is better than rehabilitation.  He views rehabilitation as a possible component of restorative justice, but argues that restorative justice goes beyond rehabilitation, which is sometimes just another activity imposed by the legislature. Thus, rehabilitation is only a part of the total process if the offender is willing to admit guilt, restore equity, and progress toward a crime-free future.

The key in restorative justice, is that it is a collaborative process.  “If you call it ‘rehabilitation,’ but an authority figure is just telling another person what to do, the likelihood of it working is not really high,” said Mr. Claassen.  “But, if [the victim and offender] meet together to restore and make a better future, it works.  Rehabilitation is consistent with restorative justice, but, depending on how it’s defined, it could just be another authority telling people what to do.”

In order to make restorative justice work on a large scale, the judicial system needs to structurally ensure that every case has the right to have a conference, said Mr. Claassen. It has to become part of the system, and it must be implemented in a way that brings healing to all parties.  “It’s finding the best way to handle the situation in a restorative way for the offender, the victim, and the community,” he added.

The community?  Certainly the victim, probably the offender, but the community?

According to Mr. Claassen, our present judicial system doesn't really benefit the public:  “The incentive is to say ‘not guilty’ in our country because ‘guilty’ means punishment.  Punishment for violating the law ignores the needs of the victim and the neighbors and all those affected by the crime.  All of that needs to be taken into consideration and put into context.”  Restorative justice allows reconciliation for owning up to being ‘guilty.’  People can be less fearful of taking responsibility for their crimes – and that’s what the community needs.

A Model for Mediation

In 1993, Pearl Hartz, a retired schoolteacher and counselor, brought the restorative model of justice to San Diego in the form of the Victims-Offenders Reconciliation Program.  Since then, the program has changed names (now it is the San Diego Restorative Justice Mediation Program) and directors (since 2003, it has been directed by Geri Collins).  Currently, the program is seeking to join forces with Legal Aid of San Diego, which would broaden the scope of how restorative justice might be applied to different arenas of society, said Ms. Collins.  For all the changes, the program has remained dedicated to bringing the offender and the victim together in mediated meetings in order to achieve reconciliation.

The process for the Restorative Justice Mediation Program (RJMP) is fairly straightforward.  It’s biggest drawback is the time required for real transformation to take place.  First, cases are referred, primarily, by the probation offices.  From there, RJMP negotiates separate meetings between the victim and a mediator, and the offender and a mediator.  Each party is given the opportunity to explain what happened in the offense.  Finally, all of the parties come together.  The victim and the offender see each other face-to-face, each party tells its side, and the mediator offers feedback in order to develop a response to the offense that brings reconciliation.  Mediators are not attorneys or judges or even arbitrators; they simply keep the peace in the process.

“[Restorative justice] gives people a chance to be held accountable for their actions,” said Ms. Collins.  “When a person commits an offense, they usually keep it within them.  But once they’ve been called out on it and have to go before the victim, there’s a change in attitude. Once they’re able to put a face to what they have done, they’re usually very repentant.”

In this process, the victim does not have to be present at all. In fact, there have been times when the victim was too afraid to participate in the mediation and a representative party took his or her place.  However, said Ms. Collins, victims often just want to know why: why the offense, why them?

“Usually the offender didn’t have anything against the victim – they just needed a release or had a bad day,” said Ms. Collins.  “We try to help offenders focus on how they got in trouble in the first place and how to prevent it again.  The offender really doesn’t want to go back to where they’ve come from, but if they don’t get their life back on track, no one will really listen to them.  The offender would go on to re-offend and go to prison, and the victim would live in fear.”  But, out of mediation, a relationship forms between the victim and the offender that brings about healing and progress.

Nearly all of the cases that RJMP receives involve juvenile offenders.  Bob Shaw, president of RJMP’s board, shared a true story that illustrates the power of restorative justice.

Two youth were throwing rocks at a church that housed a preschool.  They broke several windows.  One of the offenders agreed to sit down for mediation and learned that the church members, who were mostly elderly, thought that they were victims of a hate-crime and that the preschoolers were traumatized after the event.  After some role-reversal exercises, the church members realized that the kid wasn’t bad, and instead of wanting to punish him, they wanted to reach out to help him.  Through mediation, they agreed together that the boy would come and talk to the church members to offer a public apology.  In addition, since he was artistically gifted, he offered to help the preschoolers with their art projects.

The focus of most restorative justice programs is primarily juveniles.  As Mr. Shaw said, “If you catch people early and really help them understand the consequences of their actions, as they grow older, they’re not going to be likely at all to commit another crime.”

This is certainly the stance that Heather Dugdale, executive director for San Diego Teen Court, espouses.  Teen Court offers both intervention (similar to RJMP) and prevention in the form of training for San Diego teens who become the attorneys and jury in actual court cases involving local juvenile offenders.  Two different projects provide teen courts: one organizes school-based programs and another works with students whose schools do not offer the program).  All participants receive general training regarding restorative justice, the criminal system, diversion, and the judicial system.  Those who want to serve as attorneys receive two additional levels of training: local, practicing attorneys teach teens how to handle police reports and develop questions for the “trial”; second, the teen attorneys are trained how to ask for sentences that promote restorative justice, and they are provided guidance in developing opening and closing statements.

The goal is threefold.  First, it shows kids that diversion (i.e., mediation, intervention, prevention – restorative justice) is not about punishment, but rather accountability and second chances.  Second, it still gives consequences to actions and demonstrates to the community that the kids can be held accountable.  Third, it shows the kids how cumbersome the whole judicial process is.

“It’s really about giving the kids a…chance to repair their previous actions,” said Ms. Dugdale.  “Defendants can go through the program as volunteer jurors or attorneys.  They aren’t permanently labeled as a ‘defendant.’  Those kids who go through the process and see the other side tend to come back.”

Since its inception in 2001, 288 offenders have come through Teen Court.  Of that 288, only 25 have gone on to re-offend – a low 8.9% recidivism rate compared to the 19% County average for diversion providers, said Ms. Dugdale, citing a 2003 San Diego County grand jury study.  With such a high success rate – not to mention the high success rates of other aforementioned restorative justice projects – it’s surprising that this system has not become the norm.

Even more surprising is a study on restorative justice and mediation programs commissioned by the California Judicial Council about five years ago.  A proposal in the state legislature to fund such programs on a regular basis prompted the study, to see if the programs actually worked.  Six of the major victim-offender programs were examined in-depth and the report demonstrated their efficacy well.  Not only are recidivism rates lowered, but such programs are cost-effective in the long-run because they keep people out of the court and prison systems. 

“But,” said Mr. Shaw, “future savings are hard to sell in a budget crunch.”

continued: more on Restorative Justice

How to get involved

Each program mentioned in this article has some way for the community to get involved, whether by volunteering, or  mediating, or simply attending an upcoming meeting or forum.  For more information, please refer to the following list:
 

Restorative Justice Mediation Program of San Diego County
3295 Meade Avenue
San Diego, CA 92116
Phone: (619) 280-1993
Fax: (619) 858-0308
E-mail: sdrjmp@att.net



Center for Peacemaking and Conflict Studies

4882 E. Townsend Ave.
Fresno, CA 93727
Phone: (559) 455-5840 or (800) 909-5677
Fax: (559) 252-4800
E-mail: pacs@fresno.edu



San Diego Teen Court
P.O. Box 12419
San Diego, CA 92112
Phone: (619) 533-6099
E-mail:
sdteencourt@yahoo.com

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